Last updated: 2025-01-01

This policy applies to products purchased from daletu.net, operated by tonghuazhuoyueshenzhenmaoyiyouxiangongsi.

Eligibility for return​

You may request a return within 30 days​ of delivery.

Items must be unused, in original packaging, and in resalable condition.

Certain items (for example: used/ opened consumables, personalized/ customized products, final sale items) may not be eligible for return unless defective.

Defective or incorrect items​

If you receive a defective, damaged, or incorrect item, contact us within 7 days​ of delivery at aa757867466@outlook.com​ with your order number and photos. We will arrange a replacement or refund as appropriate.

Return process​

Contact aa757867466@outlook.com with your order number and reason for return.

We will provide return instructions and the return address.

Ship the item back to us. We recommend using a trackable shipping method.

Refunds​

Once we receive and inspect the returned item, we will process a refund to your original payment method within 7–14 business days. Shipping fees are generally non-refundable unless the return is due to our error or a defective item.

Exchanges​

If you need a different size/ variant, the simplest way is to return the original item per this policy and place a new order.

Contact​

Return/ refund questions: aa757867466@outlook.com